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Medivest’s Response to COVID-19

3.12.2020

Medivest feels it is important to make you aware of the measures we’ve taken in response to the COVID-19 virus pandemic. We are monitoring the reports, guidance and mandates of federal, state and local authorities. We are also putting into practice common sense measures for the protection of our employees, their families, the community, and our clients and members.

Until further notice, Medivest has implemented mandatory remote work status for all employees. Medivest is also limiting business travel and cancelling travel that involves the use of mass transit. Prior preparations have ensured that Medivest will continue to operate without interruption under these conditions. It is not only our mission but our privilege to provide the highest level of service to you.

In order to help our members and clients stay informed, below you will find a list of online resources that can keep you up-to-date to the status of the COVID-19 pandemic as well as the response from agencies that may have involvement in your case.

 

Medicare

https://www.medicare.gov/medicare-coronavirus

Centers for Disease Control (CDC)

https://www.cdc.gov/coronavirus/2019-ncov/index.html

Centers for Medicare and Medicaid Services (CMS)

https://www.cms.gov/outreach-education/partner-resources/coronavirus-covid-19-partner-toolkit

CMS Recommendations on Elective Surgeries

https://www.cms.gov/newsroom

 

Medivest hopes that you and your family will stay safe and healthy.  We will continue to provide you with updates in the day and weeks to come.  If you have questions regarding the steps Medivest has taken in response to the COVID-19 pandemic, please do not hesitate to contact your company representative, our customer service hotline toll-free at 877-725-2467, Monday through Friday, 8 AM to 5 PM EST or by email at customerservice@medivest.com.